Solutions
Solution towers, productized & proven
Seven deployable solution towers — governance, operations, identity, assets, patching and endpoint defense — each delivered in your environment and measured on the Nexus platform. Pick one tower or run them as one fused operating model.
Seven towers, one platform
Everything you need to run and secure IT
Each tower is a complete capability — process, tooling and reporting — that stands on its own and interlocks with the rest through Nexus.
ITSM
The service desk at the core — ITIL-aligned incident, request, problem and change, with SLAs, a self-service portal and knowledge, all on one tenant.
- Incident, request, problem & change
- SLAs, approvals, CAB & service catalogue
- Self-service portal & knowledge base
GRC
Governance, risk & compliance made continuous — a live control library mapped to the frameworks your auditors and regulators expect.
- Risk register, control mapping & policy lifecycle
- Continuous compliance & audit-ready evidence
- Vendor & third-party risk tracking
ITOM
IT operations management that sees the whole estate — monitoring, event correlation and automated remediation that keep services available.
- Infra, network & application monitoring
- Event correlation, alerting & noise reduction
- Discovery, service mapping & auto-remediation
PAM
Privileged access management that puts every admin credential behind a vault — least privilege, just-in-time, and fully recorded.
- Credential vaulting & automatic rotation
- Session isolation, recording & SSH/RDP proxy
- Just-in-time access & break-glass workflow
ITAM
IT asset management across the full lifecycle — hardware and software from procurement to retirement, with a CMDB you can trust.
- Hardware & software asset lifecycle
- License / SAM, AMC & warranty tracking
- Agent-based discovery & CMDB relationships
Patch Management
CVE-driven patching for OS and third-party software — ring-based rollout, verified compliance and safe rollback across every endpoint and server.
- OS + third-party patch orchestration
- Risk-based prioritization & maintenance windows
- Ring rollout, rollback & compliance reporting
IAM
Identity & access management from joiner to leaver — single sign-on, MFA and access certification wired into your directory of record.
- SSO & MFA via SAML / OIDC federation
- Joiner-mover-leaver lifecycle & RBAC / ABAC
- Access certification & AD / LDAP integration
EP Security
Endpoint security that hardens, monitors and responds — EDR/XDR telemetry, device control and data loss prevention on every managed device.
- EDR / XDR detection & response
- Device control, DLP & disk encryption
- Application allowlisting & patch posture
Backed by our five services →
Infrastructure, security, automation, consultancy and governance — the professional services that design, deliver and run every tower.
One operating model
Towers that reinforce each other
Assets discovered by ITAM feed the CMDB. IAM and PAM decide who touches them. ITOM watches them, Patch Management keeps them current, EP Security defends them — and GRC turns all of it into audit-ready evidence. Nexus is the fabric that ties the towers together.
- Shared asset & identity truth across every tower
- Deploy one tower now, add the rest without re-platforming
- Self-hosted — your data never leaves your environment
Coverage across the towers
Illustrative maturity uplift after a fused rollout
Nexus ITSM — where the towers run
Nexus is TekFusionX's own self-hosted IT service management platform. It runs the service desk, asset estate and SLA reporting behind every tower — deployed in your environment and proving itself on every release with 376 self-testing engines.
- Incident, problem, change, request, assets & CMDB
- Self-hosted & multi-tenant — on-prem, air-gapped or your cloud
- Keycloak SSO, RBAC and one-call platform self-test
Start with one tower or the whole stack
Tell us where the pressure is — compliance, access, assets, patching or endpoints — and we'll scope the tower that moves the needle first.
Request an assessment